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General Description
These Special Terms supplement the provisions of the Subscription Agreement (“SA”)**and Terms and Conditions specific to the Globe At Home Plans (“T&C”) (the SA and T&C shall be collectively referred to as “Agreement”). In the event of any conflict or inconsistency between the provisions of the SA and these Special Terms, the provisions of these Special Terms shall prevail as to the subject matter herein contained. All other terms and conditions of the Subscription Agreement not otherwise inconsistent with these Special Terms shall remain binding and effective.
| Item | Details |
|---|---|
| Plan | These are the available plans: Plan 1299 (10 Mbps) 500 GB Plan 1699 (10/15/20 Mbps) Unli Plan 1899 (30 Mbps) Unli Plan 2499 (50 Mbps) Unli Plan 2899 (100 Mbps) Unli Plan 3499 (200 Mbps) Unli Plan 4499 (500 Mbps) Unli Plan 9499 (1 Gbps) Unli |
| ELIGIBILITY | New Globe At Home Subscribers |
| FREE CONTENTS | iWant Tv (3 months) Amazon Prime Video (3 months) Content access will be terminated for customers who will not give their confirmation to extend by the end of the free period |
| DEVICE AVAILMENT | Android TV (free at Plan 1899) 2 x TP Link Wifi Mesh (free at Plan 2499 and up) *Applicable only for 24 month lock up plans **Applicable only for subscribers who submit a valid proof of financial capacity
**Free devices come with a 7-day replacement warranty |
| LANDLINE | FREE Comes with:
*Calls made to non-Globe and international calls will be charged and is not covered by the promo |
| INSTALLATION FEE | Installation fee worth P1,000 to be paid via installments over the first three monthly bills. (P333.33/month) *May be waived for pre-qualified properties, or if coincides with certain promos |
| PRE-TERMINATION FEE | For 24 months lock-up: P2500 (DSL) or P4500 (VDSL/GPON) + 2 MRF + balance of any amortization For no lock-up: no pre-termination fee |
| MODEM FEE | None for 24 month lock up, unless pre-terminated. (See pre-termination fees) For no lock-up option, P2500 (DSL) or P4500 (VDSL/GPON) |
Content
Billing charges will now be the MRF of the plan, and other charges of the following content tack-ons subject to availment and/or continuing availment by the Subscriber:
- 1. iWant TV: Php 120/month starting on the 4th month
- 2. Amazon Prime: Php 300/month starting on the 4th month
Globe reserves the right to add, delete or modify any or all of the offerings under the Globe At Home switcher plan.
For more details, kindly visit https://www.globe.com.ph
Installation
Installations made on the same day of submission of application forms to direct sales agents are temporary in nature and subject to the conduct of full verification of documents and IDs submitted to confirm the identity of the applicant.
By checking "I hereby agree to the Terms & Conditions", subscriber hereby confirms that he/she has read and understood the foregoing Special Terms specific to the Globe At Home trial plans, Globe Terms and Conditions and Data Privacy Policy and that he/she agrees to be bound thereby**.
Speed
Globe At Home Fiber plans have minimum connection speeds of 30% of the subscribed speed at 80% minimum service reliability.
Usage
Upon full consumption of the monthly data allowance of capped plan, basic browsing speed of 256Kbps will apply. Subscriber must avail of Globe At Home Volume Boost to enjoy continued browsing at subscribed plan speed.
Pre-termination Fee
Standard Fees (modem fee plus 2 months MRF) will apply should subscriber decide to terminate his/her account at any time within the 24 month lock-up period. Below are the applicable modem fees, depending on the plan availed:
Fiber, VDSL – P4,500
DSL – P2,500
